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Staff Directory
City Hall is located at 120 North 6th Street. With the exception of the police department, which is staffed 24 hours per day, seven days per week, City Hall offices are open from 8 AM to 5 PM, Monday through Friday.
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Administration/City Manager
The City Manager is responsible for the administration of all of the affairs of the City and for ensuring that the laws and ordinances are enforced. The City Manager appoints department heads, and all subordinate officers and employees of the City. The City Manager's office is also responsible for administration of Planning and Zoning.
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Airport
The airport staff is responsible for maintenance of airport grounds, the terminal and runways. They also provide fueling for Cessna and private airplanes which fly into or are based at the airport.
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Building Inspector
This department consist of a full-time Building Inspector. The Building Inspector is responsible for issuance of building permits, sign permits and roof permits. This department also enforces building codes and the Landlord Tennat Ordinance. The Building Inspector also performs various inspections; such as electrical, plumbing, rental and construction.
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 Cemetery
Mount Hope Cemetery consists of approximately 86 acres and has four main sections; Old Mount Hope, New Mount Hope, Lutheran and Catholic. The cemetery also has two mausoleums; the Mausoleum and the Abbey. The cemetery currently has over 18,000 burials. The average number of burials each year is 150, with approximately 30% of these being cremations.
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 EMS
Independence Emergency Medical Service (EMS) employs eight full-time technicians, one EMS Director, and has a roster of 15 part-time employees. Independence EMS responds to an average of 2,200 calls a year and utilizes a duty/call crew and has three ambulances. Independence EMS is a progressive service utilizing the latest technology and equipment to provide the citizens of Northern Montgomery County with ALS care.
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 Engineering
The City of Independence Engineer Department is responsible for administration and inspection of demolition projects, sidewalk projects, highway projects and airport projects. In addition to project management, the Engineering Department issues driveway permits and requirements, initializes traffic counts for projects and maintains all City maps including water, sewer, storm sewer and zoning.
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Finance & Records
The Finance/Records Department is responsible for the day to day financial activities of the City which include payroll, accounts payable, utility billing, issuing city licenses, preparation of the annual city budget, cemetery records, park building rentals and overseeing all the records of the City.
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Fire Department
IFD is a department comprised of 16 Fire personnel as well as a Building Inspector. We respond to around 600 incidents per year. Russell Baker is the Chief of our Department, and has under his command three Captains, and twelve Firefighters. We serve a population around 9,500 as well as the people who visit and work in our community.
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Independence Housing Authority
The Independence Housing Authority is an organization dedicated to improving the quality of life by providing decent and affordable housing in a safe secure living environment for low and moderate-income residents throughout the City of Independence.
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 Memorial Hall
The Memorial Hall building consist of a nearly 2,000 seat auditorium with the latest computerized sound, lighting and stage rigging equipment, a large Civic Center suitable for large banquets, a large meeting room equipped with a ceiling mounted projector, built in audio and an automatic screen, plus several other smaller meeting rooms which are all available for rent. This building is equipped with wireless internet.
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 Municipal Court
The Independence Municipal Court deals with alleged violations of City ordinances committed within the City limits.
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Park & Zoo
The Park Department is responsible for maintaining Riverside Park, five neighborhood parks and trees in the downtown. Riverside Park is a 100 plus acre park that includes: Ralph Mitchell Zoo, playgrounds, aquatic center, miniature train, carousel, miniature golf, lighted fountain, picnic areas, five buildings available for rent, band shell and six tennis courts. Ralph Mitchell Zoo exhibits a variety of native and exotic wildlife including: black bear, elk, deer, bobcat, ducks, monkeys, macaws, pythons, caiman, African spur tortoises, kinkajou, aoudads, llamas, wallabies, and coatis. Monkey Island is a favorite attraction. Admission is free to the Park and Zoo. There is a fee for the Aquatic Center, for park rides and miniature golf.
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 Police Department
The Independence Police Department is dedicated to providing the citizens of Independence with professional, progressive law enforcement.
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Sanitation
The Sanitation Department is responsible for a minimum of twice a week collection and disposal of residential and commercial refuse. They are also responsible for free appliance pickup. This department also provides free 6-yard cleanup dumpsters to City residents. In addition, six yard construction dumpsters and roll off containers are available for a fee.
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Street Department
The Street Department is responsible for street and alley maintenance, traffic light maintenance, storm sewer maintenance, brush pickup, tree trimming and removal, snow and ice control, voting booth setup, leaf pickup, street sweeping, street marking and street sign replacements.
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Waste Water Treatment Plant
The Waste Water Treatment Plant is a fully automated, state of the art facility that treats all the raw sewage generated in the community. The discharge exceeds all State and Federal guidelines in quality before being discharged to the Verdigris River. On average the plant treats 2 million gallons per day of waste water.
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Water Treatment Plant
The Water Treatment Plant provides clean, safe drinking water, exceeding all State and Federal guidelines in quality and clarity. The Plant maintains, operates and tests the City drinking water every two hours each day, making sure it is kept safe. On average, the Plant produces 1.5 million gallons per day of drinking water. Also the plant personnel operate and maintain 4 elevated storage towers and 2 booster pump stations.
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Water/Sewer
The City of Independence Water and Sewer Department is responsible for the installation, operation and maintenance of the water and sewer mains. The water and sewer department is a combined department. We maintain the distribution system as well as install new lines and meter sets. Annual fire hydrant flushes, along with repairs and replacement of water lines and meters, both residential and commercial. We repair and replace sewer main lines, install sewer taps, and clean and insure all sewer lines are free and flowing. In addition this department maintains and operates sewer pump stations which transport all raw sewage from town to the treatment plant.
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