Utilities Department

Utility Billing and Setting Up Services

Utility bill payments may be made over the phone at 1-844-215-7377, online at Online Bill Pay, or dropped off at our two drop box locations: 811 W Laurel Street, and 410 N Penn Ave.  

To start, stop, or transfer service call 620-332-2500, Option 3, Monday - Thursday, 8 AM - 4 PM, Friday, 8 AM to Noon.  A copy of your social security card, driver's license, and proof of address is required to set up services.

All service requests must be received by noon to be processed on the same day. Requests received after noon will be processed on the next business day or incur a same-day service fee. 

Manage your account, sign up for paperless billing, schedule automatic payments, or request email and text notifications, by visiting the Municipal Online Payments website.

Utility Forms and Applications

  1. Residential Service Application (PDF)
  2. Commercial Utility Service Application (PDF)
  3. Automatic Payments - Bank Draft (PDF)
  4. Landlord Agreement to Revert Utilities (PDF)
  5. Hardship Rates Application (PDF)